Thank you for shopping with Mystic Mac Candles.
If you are not entirely satisfied with your purchase, we're here to help. Please indicate if you prefer a return/exchange or a refund.
Returns:
You have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Refunds:
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund or exchange after inspecting the item. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's Refund Policy. If you are exchanging an item, we will ship the replacement item within 3 - 7 days.
If you have any questions on how to return your item to us, contact us via the website.
